Delivery & Return

 Free shipping within the European Union for orders over €100

Delivery Options Overview

Our company ships worldwide using the most popular delivery services (DHL, UPS, FedEx, and others). Once you place your order, we’ll choose the fastest delivery option and cover all shipping costs—no payment is required upon delivery! All shipments are insured, so please make sure to check the package for any damage when you receive it.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Check and pick up your order. Delivery to your home.

European delivery of goods

Delivery Get it in 3-5 working days within the EU

Orders over €100: All day delivery. Order anytime:

FREE

Orders under €100: All day delivery. Order anytime:

€5

Express delivery to your door

€10

Delivery Get it in 3-7 working days NON-EU

Orders over €100: All day delivery. Order anytime:

€15

Orders under €100: All day delivery. Order anytime:

€24

Items are shipped on the day of order, by 3:00 PM. Except weekends and holidays.

Delivery to other countries around the world

Shipping to the United States (7-14 days)

Orders over $100: All day delivery. Order anytime:

Fromu$25

Orders under $100: All day delivery. Order anytime:

From $37

Delivery to other countries around the world

Cost depends on delivery address. 

Delivery time depends on the address.

Items are shipped on the day of order, by 3:00 PM. Except weekends and holidays. You can also request additional information from us.

Exchange or Return of Goods

You can return your item within 14 days of receiving it — no hard feelings!

Just make sure it’s unused, undamaged, and still in its original packaging.

 

To start a return, simply reach out to us at in any way convenient for you with your order number and a short note about what’s wrong.

Once we get the item back and check it over, we’ll process your refund within 5–7 business days.

 

Please note that return shipping costs are covered by the customer, unless the item arrived damaged or faulty — in that case, we’ll take care of everything.

 

Damaged or Faulty Items

If your order shows up with a problem, don’t worry — we’ve got you.

Send us a message and, if possible, a quick photo of the issue. We’ll sort it out right away by repairing, replacing, or refunding your item.

 

Warranty

All our metal shelves and racks come with a 6-month warranty against manufacturing defects and material faults.

This doesn’t cover normal wear and tear, accidental damage, or misuse — but if there’s a genuine issue, we’ll make it right.

Custom Orders

Custom-made pieces are special — we make them just for you!

 

We care about your experience and want every piece to bring beauty and function to your space.

If you ever have a question or a problem, please get in touch — we’re always happy to help.

FAQs

My order hasn't arrived yet. Where is it?

We ship orders worldwide using trusted third-party delivery services. Once your order is dispatched, you’ll receive a tracking number and a link to the carrier’s website, where you can check your parcel’s current status and location.

If your order seems delayed, please:

Check the tracking link for the latest updates.

Allow a few extra days for international or high-volume shipping periods.

Contact our support team if the tracking hasn’t updated for more than 7 days — we’ll help you investigate.

We work with the most reliable and well-known shipping providers to ensure your order reaches you safely.

Do you deliver on public holidays?

Order dispatch from our warehouse is not available on public holidays, as most shipping carriers do not operate on those days. However, delivery by courier may still be possible, depending on the logistics company and your location.

Some courier services continue to deliver during weekends or certain holidays, so if your order is already in transit, it might still arrive on those days. Please check your tracking information for the most accurate delivery updates.

Do you deliver to my postcode?

Yes, we deliver to most locations worldwide. Please make sure your delivery address is entered correctly, including the recipient’s full name, postcode, and phone number.

Accurate address details help the courier find you easily and ensure your order arrives without delays. Delivery services may not attempt to locate an incomplete or incorrect address, so double-check all information before placing your order.

Is next-day delivery available on all orders?

Next-day delivery is generally not available for most orders. Each order first needs to be processed and sent to a sorting center, where it goes through standard handling and dispatch procedures. International shipping and local delivery also take additional time.

However, we always do our best to speed up the process and usually ship your order the same day it’s placed, whenever possible. This helps ensure you receive your items as quickly as possible.

Do I need to be there to sign for delivery?

We provide full delivery details to our courier partners, and they usually try to complete delivery without causing any inconvenience to you. In some cases, the courier may contact you to confirm your address or delivery instructions.

Depending on the courier’s policy and your local area, the driver may leave the parcel safely at your door or deliver it to a nearby pickup point if they can’t reach you.

If you experience any delivery issues or haven’t received your order as expected, please contact us — we’ll work with the courier service to resolve the situation as quickly as possible.

Welcome to Andivano — a space where design meets simplicity.

Welcome to Andivano, your destination for modern, minimalist, and stylish metal home décor. We specialize in high-quality metal accessories and furniture that combine elegance, simplicity, and durability. Our carefully crafted products are designed to complement any interior — from your bathroom and living room to your bedroom, kitchen, or office.

At Andivano, we believe that great design lives in the details. Every piece in our collection is thoughtfully created to bring balance, beauty, and functionality to your home. We use only premium materials and modern manufacturing techniques to ensure that our metal items not only look stunning but also stand the test of time.

Our range includes:

  • Metal shelves and racks for minimalist storage solutions

  • Towel holders and bathroom accessories with clean, elegant lines

  • Decorative metal accents for living rooms and entryways

  • Functional wall hooks and organizers for every space

Whether you’re designing a modern apartment or refreshing a cozy home, Andivano’s metal décor adds a refined, contemporary touch to any environment. Each design reflects our passion for minimalism, quality craftsmanship, and timeless style.

Discover how a single piece of Andivano metal design can transform your interior — bringing harmony, sophistication, and simplicity into your everyday life.

Andivano – Metal that defines modern living.